1. Introduction

Welcome to Compassionate Hearts. By accessing our website, programs, and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our services.

2. Use of Services

• Our services are intended for individuals seeking support, caregivers, and community members interested in our initiatives.
• You must not misuse or exploit our services for unauthorized or commercial purposes.

3. Registration and Accounts

• Some of our programs may require registration. You are responsible for providing accurate information and maintaining the confidentiality of your account.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Event Participation

• Attendees must comply with all event guidelines and respect other participants.
• Compassionate Hearts reserves the right to refuse entry or remove individuals who disrupt an event.

5. Donations and Payments

• Donations made to Compassionate Hearts are voluntary and non-refundable.
• Paid programs or sponsorships must be completed through our approved payment methods.

6. Intellectual Property

• All content, including text, images, and materials provided by Compassionate Hearts, is our intellectual property and may not be used without permission.

7. Privacy Policy & PIPEDA Compliance

• We value your privacy and handle personal information in accordance with our Privacy Policy and the Personal Information Protection and Electronic Documents Act (PIPEDA).
• By using our services, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
• Users have the right to access, correct, and withdraw consent for the use of their personal data. Requests can be made by contacting us via our official communication channels.
• We implement security measures to protect personal data from unauthorized access, alteration, or disclosure.
• Personal information will only be collected for specified, legitimate purposes and will not be used or disclosed beyond those purposes without consent unless required by law.

8. Limitation of Liability

• Compassionate Hearts is not liable for any direct, indirect, or incidental damages arising from the use of our services.
• We do not guarantee uninterrupted or error-free access to our website or programs.

9. Changes to Terms

• We reserve the right to modify these terms at any time. Continued use of our services after changes are made constitutes acceptance of the updated terms.

10. Contact Information

For any inquiries regarding these terms, including privacy and data protection concerns, please contact us via our website or official communication channels.